Fibre problems — slow speeds, frequent drops, or no connection at all — are frustrating when you rely on the internet for work and entertainment. Satellite Home Solutions diagnoses and resolves fibre and Wi-Fi faults quickly.
We identify whether the issue is your router, cabling, Wi-Fi setup or configuration, and fix what we can on-site while advising on anything that needs your provider.
Common Fibre Problems
Typical issues include slow speeds not matching your package, intermittent drops, Wi-Fi that won’t reach certain rooms, devices that won’t connect, and routers that need reconfiguration after a reset or power surge.
Some faults are inside your home (router, cabling, Wi-Fi) and some are on the provider’s line. Our diagnosis pinpoints which, so you know exactly what needs to happen.
Fast, Clear Fixes
We test your speed, inspect your equipment and cabling, reconfigure your router and Wi-Fi where needed, and optimise your setup for reliable performance.
Where the fault lies with the provider’s line, we give you clear information to report it and get it resolved quickly.
Why Choose Us
- Accurate fault diagnosis
- Speed and stability testing
- Router & Wi-Fi reconfiguration
- Cabling inspection
- Clear provider guidance
- Fast, same-day call-outs
Our Simple Process
- Test: Measure speed and check the connection.
- Diagnose: Isolate whether it’s your setup or the line.
- Fix: Reconfigure and optimise your equipment.
- Confirm: Verify stable, full-speed connectivity.
Frequently Asked Questions
Why is my fibre slower than my package?
It could be Wi-Fi limitations, an outdated router, or a line fault. We’ll test and identify the exact cause.
My fibre keeps dropping — can you help?
Yes. Frequent drops are often caused by router, cabling or Wi-Fi issues, which we diagnose and repair on-site.
Is the problem my router or the provider?
Our diagnosis tells you precisely, so you don’t waste time on the wrong fix.
Ready to book? Call 067 145 9403 or request a free quote today.