Fibre is fast and reliable, but a few common problems can spoil the experience. Most are easy to diagnose once you know what to look for.
Here are the usual suspects and their fixes.
Slow Speeds
If speeds don’t match your package, the culprit is often Wi-Fi rather than the line itself. Test with a wired connection to compare, and consider a better router or mesh system for full-speed wireless.
An outdated router is a frequent cause of underwhelming performance.
Dropouts and Dead Zones
Frequent drops can stem from router settings, cabling or interference. Wi-Fi dead zones in certain rooms are usually solved with a mesh system or repositioned router.
A quick coverage survey pinpoints the weak spots.
When to Call a Technician
If reconfiguring your router and Wi-Fi doesn’t help, or the connection drops entirely, a technician can determine whether it’s your setup or the provider’s line.
Need a hand from an accredited technician? Satellite Home Solutions serves Cape Town, East London and Gqeberha — call 067 145 9403 or request a free quote.
Need a hand from an accredited technician? Satellite Home Solutions serves Cape Town, East London and Gqeberha — call 067 145 9403 or request a free quote.